Privacy Policy
Privacy Policy
Updated at 2025-03-21
We take security and privacy with the utmost regard. Following is the information about the policies and procedures of Ema Mart and the collection, usage, disclosure, and dissemination of information. By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Website. By use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
We receive information about you from various sources, including but not limited to:
(i) if you register for the site and the offerings, through your user account on the offerings (your “Account”);
(ii) your use of the offerings generally; and
(iii) from third-party websites and services.
When you use the offerings, you are consenting to the collection, transfer, manipulation, storage, disclosure, and other uses of your information as described in this Privacy Policy. This Privacy Policy covers the treatment of personally identifiable information (“Personal Information”) gathered when you are using or accessing the Offerings.
Scope of Privacy Policy
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to any third-party websites, services, and applications (“Third Party Services”) that you elect to access through the offerings or to individuals that we do not manage or employ. We take an effort in selecting and facilitating access to service providers with high privacy and security standards. However, we cannot take responsibility for third party service providers. We urge you to carefully review the privacy policies of any Third Party Services you access.
Information Collection
We collect information to enable us to provide a safe, personalized, and optimized experience to our users. It helps us improve and update the offerings for the users. We only collect information that we consider necessary to achieve this purpose.
You can browse the website anonymously without revealing your identity or any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the website.
On using our website—whether by logging in or simply browsing—we may collect behavioral information, including but not limited to the URL from which the user was directed (whether this URL is on our website or not), the URL which the user leaves for, computer browser information, and IP address. We use cookies for data collection. These help analyze effectiveness of website features and user experience. Disabling cookies may limit certain features.
We also collect transactional and user-generated content such as billing addresses, payment details, chat messages, and email communications. We retain this information as necessary for resolving disputes, providing support, and complying with legal requirements.
Account Information
When you create an account, you provide information that may include personal details like username, password, email, etc. You allow us to identify you and may receive occasional emails, which you can opt out of, except for critical account-related communications. Purchasing products or services may require additional data, including payment details and billing information. We may also collect data from feedback, messages, and forums, retaining it as needed.
Use of Demographic and Profile Data
Your information helps us resolve disputes, detect fraud, enforce terms, and personalize your experience. We may ask you to complete surveys to better understand user preferences and tailor offerings.
Sharing of Personal Information
We may share personal information with corporate affiliates to prevent fraud or abuse. Information may also be disclosed if required by law, or to protect the rights and safety of users. We may use third-party service providers under confidentiality agreements to assist with hosting, processing, or analytics.
Links to Other Sites
Our website links to external websites that may collect your information. Ema Mart is not responsible for the privacy practices or content of those sites.
Access or Control Your Information
You may access, update, or delete your information by contacting us at info@emamart.in.
Security Measures
We follow industry standards to protect your data, both during transmission and once we receive it. Sensitive data such as payment details is encrypted. Access to your data within our team is restricted to only those who need it.
Data Retention
We retain personal information only for as long as necessary for service delivery, legal compliance, dispute resolution, fraud prevention, and continued service improvement. Post-account deletion, data is anonymized or deleted, unless otherwise required.
Your Consent
By using this website and providing your information, you consent to the terms outlined in this Privacy Policy. Updates to the policy will be posted on this page.
Grievance Officer
In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Grievance Officer
Ema Mart
Munirka Village, New Delhi, India
Phone: +91 8750000271
Email: info@emamart.in
Time: Mon to Fri (9AM to 6PM)
